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From the very first encounter Nolan had a positive easy going vibe about him. He listened to us, he was patient and super friendly. He genuinely wanted to help us and was happy for us when we purchased our very first Mercedes Benz. Great guy and represented the dealership in a very positive manner.
Had the pleasure of leasing a GLC from Mercedes of Temecula and had one of the best purchasing experiences. Bob (Robert) Crabtree took care of us like family, he was not only very patient and informative, but also funny and understanding. General manager was great as well, he made sure we were taken care of and both made us feel that our business was valuable and important. I would recommend this dealer and Bob to all my friends, family and anyone else looking to purchase a Mercedes.
place is clean and classy.staff are friendly & professional.sales are very nice & accomodating.Managers are professional , helpful, efficient
Q was very nice and helpful. Really really explained the set-up of the car.
Devon made it very easy to buy my SUV. He was great at showing me everything on the vehicle. Made it easy for me to trade in 2 cars.
The Ritz Carlton of the dealership world! From the moment I drove in the beautiful circle driveway to the moment I took delivery of my new C300 I felt like family! From Felix Giles my salesman all the way through the owner of the dealership, I was greeted with a firm handshake from every level of management and they sincerely welcomed me into the Mercedes-Benz of Temecula family. This is my 15th new purchase and 11th black vehicle, so I’ve experienced good and bad throughout the years but now, I have experienced an “outstanding”. I arrived at the dealership ...
I have always been nervous and uncomfortable during the car buying experience. Mercedes completely made me feel comfortable and at ease right away. Key call out to Felix Giles in sales who walked us through the process step by step. Felix was very personable, knowledgeable, patient and treated us like family. Also a big shout out to Jackie the sales manager of Mercedes who also treated us like family! Thank you for the wonderful experience. I love my new Mercedes.
Andre was an excellent salesperson. He contacted us after we submitted an in line inquiry about a C300 Coupe. We were able to work out many of the details over the phone, and he made the process seamless. We will definitely be back when our Lease us up.
Great service when leasing my new car. Jackie was amazing in helping me with leasing. Rick Akigbe was great in going through the whole process and the finance manager, Wayne Molter. Everyone was a pleasure to work with. I highly recommend this dealership.
Awesome experience. Super simple process. James Flood was a true pleasure to work with. Very responsive and he went over and beyond to accommodate and make the overall experience a memorable one. Thank you!
(Translated by Google) Excellent (Original) Exelente
That staff was amazing!!! Jackie was great with our deal. Couldn’t be more happier. Mark are salesman was fantastic as well.. it’s my 3rd Benz I have owned and they treat us well.......
Experience sales people specifically Rick please ask for him.He will drive you on a great buying experience.
First time buying a new vehicle but any and everybody that’s asked me about my van And tell them how easy it actually is literally out of your dreams and couldn’t be happier
After months of shopping around, my Husband and I went with Mercedes-Benz of Temecula, Omar Sahar was our leasing agent, he was so kind and courteous. We had an amazing experience and we are very happy with our brand new Benz!
Thank you Omar & Wayne! No pressure, professional & sophisticated atmosphere. Highly recommend!!
Most incredible experience my wife and I have ever had. I never thought purchasing a Mercedes could be such a WOW factor. Customer service at the ultimate. Everyone from Elan, Q, and Ari to include others treated us with tremendous professionalism and created a very friendly family environment. Highly recommend them. When you purchase a Mercedes from them it's not how much you pay but the fun experience you will encounter from it. Loving our Mercedes (it's actually my wife's Mercedes, I am only the passenger).
Thank you Frank and Jackie for making this experience truly easy and exceptional. This is my fourth car here at this dealership and never disappoints. They knew what my terms were and they met it.
Truly had an amazing experience throughout the entire process. James was our salesperson he treated us like family. He listened to what we wanted with no pressure. Hands down one of the best dealership experiences we have ever had. If you're looking for exceptional service James Flood is the person to go to!
Neil Sorenson was fantastic. He was incredibly knowledgeable, helpful and kind. He took his time to explain the perks of every car and once I decided, he spent time to show me how all the new technology worked. I absolutely love my car and enjoy driving it every day. I have referred all my family and friends to him. Thank you so much, Neil!
This dealership is fairly new, but they were extremely helpful, understanding what we were trying to achieve and they made our lease deal happen. Our sales associate James is hands down a truly genuine guy. He was doing everything he could to make our deal happen and our experience one of a kind. Huge thanks to their entire team!
I traveled 50 miles to visit this dealership because I heard good things about the customer service. The dealership looked spectacular and was everything a Mercedes dealership should look like. The showroom was awesome and looked elegant. The outside was beautiful and modern. The salesperson that I dealt with is the best car salesman Ive ever done business with. Honesty is very important to me and he was open and honest from beginning to end. He did what he said he would do and went above and beyond to make sure I was happy with my purchase. So many other dealerships ...
Always a pleasure to bring our vehicles to MB of Temecula. ALL of the team members are consistently cordial and provide quality customer service. Sam LaFoca is our service representative and I can't say enough about his professionalism, character, and responsiveness. Then of course, Andre Serpoosh is our sales representative in which we have purchased two vehicles and counting. 🙂 Andre's hospitality, patience, and most of integrity has sustained our trust and commitment to returning to MB of Temecula for our car buying experience. Great job to the entire team!
I went in knowing exactly what I wanted and Neil did a fantastic job taking away the pain from the car buying experience. They provided me with an irresistible deal on a beautiful new C300 and I could not be happier!
I have purchased a lot of cars in the past but I’ve never had such a great experience as I did with Lauren and team. Everyone at the dealership was friendly and helpful. The transaction was so fast and flawless it was delightful. Thank you Mercedes Benz of Temecula!!
Neil was Wonderful! He treated me fairly , was honest and very knowledgeable . He showed me a beautiful car and I’m very happy with my experience and purchase. Will definitely buy from Neil again 👍
I visited Mercedes Benz of Temecula to look at A car for myself and get some information. I left the dealership with TWO amazing automobiles. The team at this dealership, specifically, Ian Pinney, was outstanding in every way. The team was hospitable, professional, informative and could not have been more gracious. I drove out of the dealership as a raving fan of this dealership and a member of the Mercedes Benz family.
Robert Crabtree is a true asset to your organization and handled the sale and delivery of our vehicle in a manner worth of exceptional praise! We are most appreciative of all the people at your dealership that made our purchase so effortless and satisfying. We will recommend Temecula Mercedes with every opportunity we have.
Omar is an AMAZING sales man. As a young person of color, I was treated with dignity and respect (as I should) from the whole MB team at this location. I appreciated that. Love my new 2021 C300.
I have purchased over 10 Mercedes in my lifetime all at Walter's in Riverside. This year due to the fantastic service and follow through I purchased my new GLE from Temecula. Great job, I'm a happy customer.
If you want a truly Exceptional car buying experience see Jackie Nasser and James Flood at Mercedes Benz Temecula!👍👏 soooo Happy!!!
Jacqueline Nasser is very friendly, professional and pleasant lady A pleasure working with her, Neil and Wayne She even offered a ride thru the parking lot in a golf car
It was a great pleasure to deal with Neil. His level of professionalism, caring for his clients and transparency surpasses all expectations. Great job Neil
Neil was an absolute pleasure to work with. He was knowledgeable and made sure to hear me out. I’m now looking for another car and would be happy to work with him again. Would highly recommend him and the MB Temecula dealership. Would happily drive from Pasadena back to Temecula for my next purchase.
Customer Service is on point with this dealership. The Bob Crabtree, Jackie Nasser & Javier exceeded my expectations. They really go out of their way to make purchasing a vehicle pleasant and not the typical “sales” process. I am not a local in Temecula however I was referred by a friend and the drive was worth it. I’ll be a Mercedes-Benz of Temecula customer for life.
We had an amazing experience buying a car with James Flood. Payed attention to detail very professional and personable. He provided amazing costumer service, no pressure, honest and genuine and he truly cares for his customers. He also waited for us all day and was very patient with us.
Outstanding Service by Devon Tarantino he’s always a class act when I visit the showroom THE BEST, my wife and I consider him like family. Also Ms.Nasser she a sweetheart answered all my questions and made me feel very comfortable with purchasing my new vehicle. 👍🏾👍🏾👍🏾
Thanks to Alex and the entire team at Mercedes of Temecula for making my purchase experience efficient and excellent...after driving out from the San Fernando Valley, I really appreciated that!
Bought a car for my wife , she showed up about 45 minutes after i arrived, she said "I thought you and the mercedes people had been friends for years" because we were laughing and having a great time. The salesman Q was super helpful and answered all of our questions and concerns. The GM came in cracked a joke and we were all laughing it was funny, they know my parents which have a good relationship with this dealer.. all i can say is super positive vibes, good energy and i would recommend you buy your car here, the ...
Aaron our sales rep is awesome! Jackie/Sales Mgr as well! Temecula Mercedes... !
New car thank You very helpful my wife love’s Mark thank You again
I have had the absolute Best!! Experience buying my vehicle from Mercedes -Benz of Temecula. From meeting the Owner, to the incredible staff, Devon really took care of me and my family. Chris Lanza was super! And so was Jackie !!!!. If you're in the market to buy an amazing luxury car, this is your One stop shop!! Dr Marcus S. Mason
Excellent service, nice people and best prices in Southern California. Thanks general manager Christ for making the deal for me. We love the car. We love Mercedes Benz GLE 350.
Truly the best buying experience I've ever had. Jordan Furlow was amazing and I would highly recommend him.
Andre really made our experience enjoyable which is usually not the case with other dealerships. We are happy with our purchases and if everything works out plan on being customers for years to come. Thank you.
Kyu Yoo help assist me in getting into a better spec A35AMG! very knowledgeable and kind! couldn't have had asked for an better experience!
My second purchase at this dealership was as painless as it could be. Jordan has sold me both vehicle, and I wouldn’t want it any other way! Walt, Elan, and Bob were also helpful. Their service department and parts are top notch!
Had the best car buying experience ever ( hands down).We picked out the car we wanted. Went on a quick test drive and started the buying process. Everyone in the dealership was very friendly and professional. Our Salesman Ian Pinney was professional and simply the best.
It was a spa day for my sweet ride! Hot coffee and breakfast while I enjoyed some quiet time in the Cafe lounge. The staff is always so friendly. I am very happy the services are open again!
On top of the dealership looking like a 5 star international hotel, I pulled up to the dealership with the intent of just looking around. What I can instantly say is I love how I didn’t get immediately shark attacked by a bunch of reps. I actually approached Mr. Tarantino about a question I had about the car. Extremely courteous, catered to my every need, even the finance guy Mr. Molter was friggin hilarious. The sales manager Elon knows exactly what he’s talking about, doesn’t pressure you into anything, and even till post sale, the dealer Mr. Tarantino ...
Great professional service
My second purchase at this dealership and both purchases were great. The customer service is exceptional. I was in and out in less than 2 hours with both purchases. My salesman Ian rocks!
I was looking for a good used low mileage BMW X5 35d and found several very nice prospects, but the only dealer that responded quickly and professionally was Mercedes Benz of Temecula. I submitted an online availability request from Autotrader.com and received a call from Internet Sales Manager Neil Sorenson within a few minutes. We discussed the vehicle which appeared to be exactly what I was looking for and scheduled an appointment to view and test drive the vehicle for the next evening. He told me that he would be in at 10:00am the next day, which was his ...
Always ready. I own a towing company, I am the owner of the red tow truck. I tow vehicles to your dealer on the weekly basis.
Liz Celiceo is the BEST, such a great service agent for this dealer, she made me feel like I was part of this awesome family!
James assisted me with purchasing a new car. Normally it’s hard and hassle and I was super skeptical about it. James made the process amazing there was no haggling, made sure I got the car of my dreams and didn’t waste my time. I highly recommend him and he’s so friendly and helpful even after I have purchased the car.
Had an exceptional experience. James flood was easy to work with and had a great personality. He was enjoyable to do business with. Thank you
Are service person which was Q was outstanding in his knowledge, and his customer service awesome.
Best car buying experience to date! All staff was courteous, helpful, respectful, and polite. Professionalism at its best! Omar (sorry forgot his last name) was awesome! He listened to our wants as well as our budget!! Would I go there again? HELL YA!! Good job Mercedes Benz of Temecula!!!! Respectfully, James
Truly outstanding from start to finish. Mark Hansen is amazing
The sales person was very helpful and made the process the easiest I have ever experienced! I was impressed!
I purchased my first Mercedes in Temecula, and had my service performed there. I was so impressed, that I went back for my second Mercedes. I contacted Jordan (my first sales associate) and he was able to help me find my new car. Elan and Wayne were also very helpful with the transport and paperwork. They made it a pleasant experience, with kindness and humor. When I picked up my car it was glowing! Jordan and Bob were able to go through the technology and familiarize me with the changes. This 2021 GLA AMG35 is amazing!
On a scale of 0-10.... it was an 11..
This Mercedez location was very user friendly. Genuinely sincere about everything that was said. I love my new GLA 250 SUV. It was an awesome experience
The managers and sales team were Absolutely professional, ethical, honest, and I am so happy I purchased my Mercedes from Mercedes-Benz of Temecula. I would not go anywhere else. After going to Walters and Fletcher I won't step foot in those dealerships again. I highly recommend Mercedes-Benz of Temecula, they are amazing! Thank you Mercedes-Benz of Temecula for your excellent customer service, professionalism, honesty, and care you give your customers.
Mark was our guy! He provided the type of exceptional customer service that's most closely associated with what I would expect from MB! Now about my purchase experience; The day I purchased my new car from MB Temecula, started off with the typical car dealership shenanigans. But NOT with MB Temecula, but with MB of Riverside. MB of Riverside in my opinion is not the place to go. The reason's I did not purchase from them include: -unreasonably high interest rate -poor customer service -vehcile warranty issues, as it pertains to the purchase of a new car When ...
Krystin and Lauren have answered everything question and gone above and beyond to make sure this buying experience was our all time best. Thank you.
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