I dropped my car for service.Sam was great help

I don’t think MBenz can go wrong with its service team. They’re a professional bunch, courteous, efficient and very knowledgeable about cars. Jose is a topnotch service advisor whose diagnosis of my 320cdi’s problems is spot-on. The tech that completed the job has quality written all over it. Brittney who administered my paperwork deserves credit also for going the extra mile. I have reason to believe everyone is following Jose’s example of outstanding customer service! Bravo!!

I've been relying on Bruce Barrett for my Mercedes service needs for two years. Today, he saved me several hundred dollars by fixing my key. If your Mercedes needs service, Bruce will take care of you needs!

Mercedes-Benz dealership and service was professional and courteous. Thank you.

We are return customers and continue getting consistent good service. The way a luxury dealer used to be. Everyone is polite and helpful. No slippery sales people. I highly recommend the dealership. Sergio Curiel and Jackie helped us have an excellent experience. They have good inventory too. In these time that there is no inventory. I highly recommend it there. Good luck.

Initially we were a little iritated with the wait at the service department. The staff member assigned to our vehicle intake was visibly very busy with seemingly no end in sight. After saying something staff worked to get another representative assigned to us. Mario in the service department was extremely professional and worked tirelessly to get our vehicle taken care of. At the days end our Sprinter van was ready and he stayed late ON HIS DAUGHTERS BIRTHDAY to make sure we had it back. Very impressed.

Elizabeth Celiceo is amazing! She is never distant whenever we need her. Wonderful customer service!

Great and efficient 10/10

James Flood was the best salesman ever. He made everything super easy and best off all honest about pricing. He didn’t try to scam me and add ridiculously fees like many other dealerships. I highly recommend James.

This is the best place to go for your MB vehicle maintenance services. Service advisor Jose Hernandez is very helpful and answer all my questions.

My service experience was outstanding and efficient. My service advisor Emily Windbigler, went above and beyond when providing me great customer service. There wasn’t any Uber drivers available to pick me up to return me back to the dealership. Before I could send her a message to inform her of the situation, she sent me a message that she was sending one of the dealership employees to pick me up. I thought that was awesome!!!

It was easy and fast, mario in service was very helpful.

Great service

My Service Adviser Jose Hernandethe best! best!

We went in just to look at our first option and Sergio made us feel very welcome. In the end we walked out with a great no hassle deal within our budget.

I had a great first experience with Mercedes Benz of Temecula. Mario Torres helped me and he was very professional and congenial. I had a recall on my brake booster and they fixed it within the day. They even cleaned it and made it look way nicer than what I had brought it in as. Everyone was courteous and helpful there.

Service Manager Jose Hernandez must have a photographic memory. He remembers everything about your car and it’s service needs without having to look up the details on his computer. He remembers your name and any idiosyncratic issues you have had with your car. He treats you with respect and is completely knowledgeable about your specific car. I have been having my cars serviced at Mercedes of Temecula for the last ten years. Jose is the best manager I have ever dealt with!

This was the best car buying experience hands-down that I’ve ever had in my 30 years of buying cars. Bob and the entire team at Mercedes Benz of Temecula understood my needs and my wants and were committed to making my wife and I comfortable about our decisions so many other dealerships could take lessons from how the steam Interax and treats customers.

Great experience!

I want to give a special thanks to Patrick Dimon the Warranty Admin. There at Temecula Mercedes, very Professional pleasure to deal with kind of guy, thank you Patrick. Sincerely Anthony Rock

Mercedes of Temecula is very professional staff good people in Bruce is the best

Great experience. Your team member (Mr Jose) was very tentative to my needs. It's not often you find good service like I experienced. I'm proud to be a part of Mercedes in Temecula. Keep up the good work.

Sam is always great thank you

Jose was very courteous and they took care of the recalled items on my vehicle. The only negative of my experience was it took 15 minutes to get my vehicle and they weren’t busy.

Nathaniel Dillon One of the best sales person He make you feel comfortable Welcome he’s not pushy Because of that I bought two car in one week he deserve a 100 star

We stopped by the dealership to look for an SUV and Omar was super knowledgeable and patient with us as we looked at different models. Omar explained everything clearly and helped us to decide on our purchase. As we sat at his desk talking over the deal, he actually grabbed lunch for us! Now that’s above and beyond! Then we go to finance and of course I think, ‘oh boy here comes all the upsell!’ Nope. Wayne was so amazing and moved through the paperwork quickly and explained everything to us thoroughly. Told us about other services but no ...

Customer service at Mercedes Benz of Temecula is excellent! Sam is always professional, friendly and very helpful. Thank you!

Quick service! Lower cost than quoted! Thanks Mercedes of Temecula!

Bruce Barrett in service is the best! I highly recommend him!

This was my first time purchasing a car from Mercedes Benz of Temecula and had a very positive experience with this purchase. Their website Fast Track setup allowed me to get them the pertinent information quickly and securely. I received a call from their associate Dom letting me know they have received the information and introducing me to our sales person James Flood. I was able to secure the deposit for the car I was interested in over the phone. By the time I arrived to Mercedes Benz Temecula James greeted my daughter and I, and was very professional. He ...

Mario was my advisor and he went above and beyond as my service advisor. Super friendly and informative. He let me know when my car was ready and washed.

Mario Torres was my service representative. He was very courteous and I felt like he wanted to help me with my vehicle. Sometimes when you go to these places they give you lip service and everything is a no. I felt like Mario was going to find a way to fix anything that was wrong with my vehicle. He definitely was all about customer service and making me feel comfortable as the customer . I appreciate that because now a day, that’s not to common…

Elizabeth is very professional & knowledgeable.

Nice, courteous and professional

A very professional and courteous experience

Today I arrived on time my appt consisted of service CV on my C 300 Mercedes Benz: I surprised to here a recommendation for tires and alignment with less than 20,000 miles on it. Though the vehicle drives heavenly smooth and I recommend if you want a great car you should ask for Emily Windbigler she can help assist you in buying one of the our affordable products. Let her know I had sent you to take test drive as referred, CONSTANCE Wilkerson

Very helpful sales staff. Highly recommend.

Great customer service. Liz at service department always goes above and beyond !! Highly recommend .

Service was professional and prompt. Sam did an excellent job advising. Have made this my primary MB service location.

Great service from start to finish. Highly recommend working with Omar as he was forthcoming with everything and there was no pressure in buying a vehicle. All associates where professional and also dressed professional as well. You know what you are getting when you looking to buy a Mercedes. Once you get one, you ain’t getting anything else from the other dealerships. We are happy with our Mercedes. Shout out to the team in Temecula!

Between Liam & Huck I felt like I was buying a car from a friend. Amazing experience thanks Gents!

Mercedes Benz of Temecula is extremely lucky to have Mario as a service advisor. He went above and beyond to help me. Excelente service . I’ll come back to the dealership because of him . Thank you Mario .

We had a fabulous experience everyone was very helpful friendly and fast!!!

Overall great experience! The Mercedes-Benz of Temecula team were able to get me into my 1st Mercedes. Thank you Ben! You, management and finance were all amazing. I will definitely continue bringing my future purchases to you.

We brought our vehicle in for an air conditioning issue on short notice. The service staff was fantastic at triaging the issue immediately and had us in and out in less than an hour with a full repair. Everyone from the call center, to the service manager, to the technician was helpful and went out of their way to help resolve the issue. The technician even came out after the repair to explain what the issue was and how he fixed it. Absolutely amazing service. While we waited they had comfortable waiting spaces with food and entertainment. The best service ...

Great purchase experience, thank you Ben! Ben and the managers Jackie and Huck helped make this a relatively easy car purchase for my Dad. I would definitely recommend MB of Temecula.

Thank you Madam Lauren Rose for handling my order in such a professional way. Your promise was real. It was all worth waiting for my Sprinter to arrive on time and at the right time. On the 4th of July weekend right before my birthday! What could be better than that? I am very pleased with the way you designed the featured configuration packages. Lady Lauren you are an asset to  the Mercedes-Benz of Temecula. Thank you again for all the time and efforts that you put into my order.

Good customer service and very informative Mario.

I took my car in to the shop very busy place, I liked car awning and the driver that gave me a ride home , also he came and picked me up so I could pick up my car….that was my first experience at Mercedes-Benz.The gentleman that waited on me was very nice.

Bruce Barrett (service consultant) was a very nice and very professional consultant. The place is very clean and the people are very nice. Coffee shop is a pleasant hang around area to wait.

I just wanted to mention the service manager Reza Nejad who is very professional, caring and in my words is the man to talk to when your car needs service work, thank you Reza.. Anthony Rock..

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