Customer Testimonials
Bruce Barrett is #1 He’s top notch all the way. I appreciate his honest no nonsense way of taking care of his customers. He, just feels like family. -Sylvia Swall
They let Doug Demuro film so 5 stars
Q and Javier literally made this easiest purchase ever! Thank you guys!!! For golf R!!
I recently purchased Metris from Mercedes’ Benz of Temecula I worked with Lauren Rose Thompson and Miranda Meer. I had a great experience with them due to their friendly, professional, honest service. I even referred a friend already. I highly recommend this dealership. Thank you again
We were recently in search of a new vehicle for our family. We visited many local car dealerships in the area for months. After a long day visiting BMW, Chevrolet/Cadillac, and being a little disappointed, we decided to try Mercedes-Benz of Temecula. Right away, there was a difference. James Flood came out to great us and took us on a journey of class and safety. I fell in love with a car. The whole company, and everyone we encountered, helped our purchase take place made us feel welcome and like family. Thank you so much James, Jackie, and Wayne. ...
Best customer service I’ve experienced in a long time. Elizabeth was wonderful. She answered my euestions snd there were no surprises. She was courteous and very personable.
Reza always helps me out when I come get my car serviced. Amazing customer service ! This Mercedes’ dealer always takes great care of my car needs . Absolutely recommended .
Lauren and her team in the Sprinter division are awesome!!! Great customer service, friendly, kind responsive. The whole ordering and then taking possession of my Sprinter was a joy. Highly recommend Lauren if your looking for a Sprinter! Great overall experience.
My Service Manager was Jose and he was exceptional. I appreciate his help. Professional, efficient and congenial. Thank you Jose. Ruth Ann Labrum
Excellent emergency overnight repair. Got me on the road within 24 hours including sourcing a part from LA.
The first time I felt like I did not get ripped off for basic service…. Thank you
Superb service. Lauren was very professional and thorough showing me the features of my new sprinter.
The purchase of our Mercedes was easy and seem less, no hassles. The salesman was very professional and very knowledgeable about the vehicle and friendly. The site manager was also friendly and was helpful in getting our sales price where we needed it to be at. Thanks Mark
Sam is an outstanding service writer. He works for his clients to get things done right.
Friendly, courteous service!
Great service. Quick and accommodating with my first car purchase. Very fast and easy process. Got straight to the point while leaving room for negotiating. Very friendly staff.
Good customer service, friendly staff smiles gets a long way. Omar always take good care of of us. Got my car there last year with him. And getting a car today was not planned but he got what he wanted with a good deal 😀. Thanks for Jose from service department, he took care of my car. You are awesome. Nolan, I will look for you next time. Thanks
Service Advisor Elizabeth is absolutely amazing, the best service I’ve had from her and any dealership in over 25 years. She goes up and above a 5 star rating and always gets me in for service within 24 hours with a free loaner car. So nice to be treated so great and professionally. Ask for her!
Amazing customer service!! I would give this dealership a million stars!!!
It was great. Super easy and not as costly as you would think
At Mercedes Benz of Temecula, they were very professional and kind. it was truly a great experience and I Love the car and I'm happy, thank you.
Sam Lafoca is my service advisor and always goes over and beyond my expectations. Meets you with a smile and ensures you receive excellent service. Repairs are done quickly and your car is returned cleaner than you brought it in. I would give Mercedes Benz if Temecula 5 of 5 based off of my experience with Sam.
My son and I’ve been a long time customer of Mercedes-Benz Temecula. Great sales team , great sales manager We had a great experience again yesterday Thank you Mr.Devon This wasn’t the first time bought here, and it won't be the last
Excellent service, Technican resolved the Anti Thief message on screen. He also updated computer software. Emily (service rep) provided excellent updates on progress of the work, provide Uber service, gave me a list of future repairs that would be needed next time in. Great team work….thank you.
Nolan was a gem. He knew exactly what we needed and helped us achieve our goal. He was honest, helpful and went out of his way to make everything easy on us. Thank you so much, as our track record will attest, we are customers for life
We had a stellar experience at Mercedes of Temecula with our salesman Nolan- We called the dealer one evening and were transferred to him. We had been searching for a specific Mbenz model for almost 5 months and had talked with almost every dealer in Socal- we were discouraged and had been laughed at by some dealers who didn't even attempt to help us or try to sell us ANY car. They just said- its on the boat- may come in June. Or- We don't have that car and have no idea when we will. We had ZERO luck . ...
The sales team was incredibly friendly, caring, and helpful! They heard what I had to say and found the perfect car for me!! Nolan is AMAZING!!! I love Mercedes Benz of Temecula!! 💕💕
I am giving this specific location 5 stars!! I didn’t have the greatest experience with South Bay Mercedes back in 2018. But Keith Somerville and his colleagues at the Temecula location made it possible for me to drive away with a top of the line SUV!!! Everything about the car is solid!! Keith walked me through how to navigate the dials and perks in detail. The panoramic sun/moonroof and ambient lighting was the ultimate IT factor for me! The overall transaction was smooth and quick, getting me an affordable rate!! 🥳🥳 Thank you for your patience, Keith! I appreciate you taking ...
Amazing experience, amazing team, and I felt very welcome. Definitely a new member of the Benz family!
Shoutout to Manny Henshaw for a phenomenal service!
Thank you so much for helping me with my car maintenance today, Elizabeth! She was very professional. Other staffs at the dealership is very kind and helpful too. I highly recommend Mercedes dealership of Temecula. Alice K
Ask for BRUCE! I had an excellent experience with Bruce. He was so kind and professional. It’s one of the best and easiest experiences having my GLE350 serviced. I highly recommend you ask for him for all your service needs and for top notch customer service! I wish I would have found him a long time ago!
Bruce is awesome! Great customer service. Received an appointment on the save day I called. While waiting for my car to be services I walked the lot looking at new cars. Every staff member greeted me as they passed and offered assistance and water. Very professional. I go where I'm treated well. I will always return to Temecula Mercedes. Great job guys!
We had an engine light come on while on a motor home trip and MB of T was amazingly accommodating, fixing the rig while lending us a car for the day! A shout out to Bruce who was fantastic with orchestrating the technicians to get it fixed in a matter of a few hours, along with arranging the car for the day…We are blessed and grateful for his help 😁 Our already high expectations for MB service has been far exceeded today!
This was my first time at Temecula Mercedes Benz and t was amazing! The staff was so friendly and very professional. They were diligent on getting my recalls done and did a fantastic job on the other requests I needed. Thank you to all of the people that met our needs. Will definitely be back and tell others
Emily is the best. She went above and beyond to ensure my experience was the best!!! She made sure my extended warranty company fulfilled their obligations when they told her no. I will most definitely continue to do business with her.
I would highly recommend Omar Sahar and Mercedes-Benz of Temecula.
Nothing to recommend but an appreciation to the outstanding support given to me as a desert storm veteran. Mr. Ben Diaz is very honest and helpful. Most of all Mr. Phil has a good heart and compassion to his fellow veteran. A snappy salute and a firm grip handshake of gratitude to you Sir! THANK YOU VERY MUCH. Very respectfully, John AV Reyes US Navy Chief Retired
Greatest car buying experience of my life. The entire staff at Mercedes-Benz of Temecula is awesome. Even as a first time Mercedes customer, Huck and Alex treated me like family. I will never buy or lease a car anywhere else.
Keith Somerville went above and beyond to take care of us. He made it a wonderful car buying experience. I would highly recommend Mercedes Temecula.
My experience with Mercedes superseded my expectations. Nolan Lopshire was professional and knowledgeable about the vehicle I was in the market for. I highly recommend him and Mercedes for your future vehicle needs.
Professional and high quality products
I called on an advertisement in auto traders or something similar and reached Noah. He was very professional and showed us the car that I wanted. It was not a Mercedes but he didn’t try to talk us into another car and allowed us to test drive and immediately we started the purchase. It took a couple hours but we were made very comfortable waiting. We might just buy another car there in a couple years.Thank you!
Lauren is the best Sprinter specialist in the country. She is responsive, organized, and very fun loving. We LOVE Lauren
It was great customer service especially the sale’s man Mr. Osman did great job and helped me to get my favorite Mercedes…
I’ve been to this dearship before to get another I owned serviced and was happy so I decided to purchase from them and I was not disappointed. The sales consultant, Mr Keith Somerville was patient and got me a good deal. If you’re shopping for a vehicle, I highly recommend you contact Mr. Somerville…you will not be disappointed!!!
We as always had excellent service and an easy transition from one lease into another lease. The staff is professional, kind, and expedited our transaction efficiently. I would recommend this dealership to my friends and colleagues without hesitation. Thank you for your wonderful service Temecula Mercedes, we really appreciate it
Liam and Nathaniel were extremely friendly and knowledgeable. I never felt any pressure, they were dedicated to me having the best experience I could.
Nolan was wonderful, hit all the main points and then some! Give him a 5 , Jaquie the same. Direct to the point and I appreciate that! Good team
It was a pleasure working with Frank to get my Mercedes GLC. The buying experience was very thorough yet quick. He had the vehicles that I was interested in test driving ready for our appointment, walked me through the online deal configurator, explained the CPO program. Thank you Frank.
Excellent service and courteous support team.
What a great dealership. Got a great deal on a 2018 E 400 coupe. Our sales rep, Geordan Furlow, took great care of us and Huck Mashfe made sure that everything went smoothly. After we finalized the purchase, Geordan spent 45 minutes with us making sure we understood all of the safety and convenience features and got them set up the way we wanted them. I've bought a lot of cars over the years and this was the best dealer experience I've ever had.
I saw a used GLA on the website, went in to check it out, maybe test drive it, it was gone when i got there but…. Thanks to Nolan, Jackie and their team I drove away in a beautiful new GLA! In and out in just a couple hours. Everyone was friendly, professional and kind! If your in need of a new Mercedes, this is the place to go!!!
My experience at Mercedes-Benz of Temecula could not have gone smoother. Everyone ate out with wars great. It was definitely worth the drive from Palm Springs. Next time around I’m stopping in just to say hey!
Huck Mashfe is a awesome professional asset to Mercedes Benz of Temecule. He worked with my husband and I along with his team to make sure that we were very happy with our purchase. We love the Temecule dealership and the staff.
Very happy with the service I received from this Salesman. Professional, knowledgeable and friendly. I was only looking at cars, but I appreciate the answers enough to buy.