Lovely dealership. We had previously test drove with salesman Kyu a few months ago. We enjoyed his pleasant attitude and he helped us gain all of the information that we needed for the model that we were interested in. Felt very comfortable with him and returned because he did not pressure us. We returned months later to work with Kyu and he helped us find the perfect car that we wanted. Extremely professional and helpful from start to finish, and I can call him anytime for help with questions with the new car. He helped find the perfect car for ...
Happy with my purchase, even though I had NOT planned on buying a new car! It took awhile for my family to convince me to buy a new Mercedes GLE350. Thanks Aaron!
World class service! Technician did an excellent job identifying my main concern and correcting the issues. He was also able to give advise on upcoming things that may present an issue
Michael Georgie was very professional from the time we entered the showroom. He took the time to explain every detail even though it was late. We arrived at the store at 645 thinking the closed at 8pm. They actually closed at 7, but Michael never made us feel rushed . He insisted on showing me all of the functions of my new car, we left the dealership after 11pm. Thank you Michael for your excellent service and, my special gift and the follow up call to see if I had questions.Willie and Georgia
Awesome experience
Reza Nejad was GREAT! He is an exemplary representative of EXCELLENT Mercedes Benz customer service! I'm a very satisfied customer and will definitely recommend to others!
Great service all around
From walking in the door to leaving with my new car It was a first class experience. Shout out to Mr Georgie, Joe O’Brien and Ms Jackie. I walked out with a car I did not expect to purchase but I could not be happier. The experience was top notch from dealing with my trade in to giving me exactly what I want. During this pandemic people were mindful of social distancing, wearing masks, and providing us with sanitizer. If you are looking to get a Mercedes I highly recommend this dealer.
This is my 2nd Mercedes purchased at MB of Temecula. I upgraded from an E350 coupe to an SL 400. MB of Temecula Sales always professional, knowledgeable, no pressure, commit to any promise. Service is also great, same as Sales. I am now enjoying my ultimate car. This was all done at the start of Covid-19 lock down here in California.
I am very satisfied on my service, very helpful, good customer service team, very nice people, excellent communication, showing good hospitality over all I am very please, thank you Mercedes-Benz Temecula kept a great job!well done
We did european delivery of a nice black SLC-300 and the dealership was great. We had a few setbacks with production and they handled everything quickly and kept me informed. We are now enjoying our wonderful sports car
It was my first time buying from Mercedes Benz, Temecula! Mark Hansen was Excellent! He was always Available for me and made my Experience there 1st Class!
Alex is always great to work with. My second lease from Alex and Mercedes-Benz Temecula
Helpful and friendly staffs, Mark Hansen is really nice and provide you with a lot info. Great experience at Temecula Mercedes bends. Thank you Mark!
Fantastic service from hello to good buy
Excellent service from start to finish. I should not be forced to write twenty five words for this review. This totally just took away from the excellent service that I had...
Excellent service with friendly salesman. An all around great experience. We felt valued. Return visit for seat treatment was just as rewarding. The facility is pristine clean.
Everything about this dealership exudes professionalism. I dealt mostly with Lauren Rose, and she had me out of there with my new financed vehicle in around an hour and a half. You cannot beat that. I had zero issues, and the vehicle was ready, spotless, and exactly as described. Nolan Lopshire was also very helpful in the online interaction phase, always answered promptly and with a great spirit. Thank you all, it was a privilege doing business.
Reza was Excellent. He helped me a lot. Could not have afforded the service without his help. Merz Benz of Temecula is the best. Will definitely recommend to others.
Mercedes Benz of Temecula always comes through and takes excellent care of my 2 cars I bought from them a year ago. The customer service and friendliness of the staff makes me feel like family, in fact I am told I am one of there family. Thank you Elizabeth Celiceo for helping me out with the service and repair, and Ron Alsobrooks for getting me the rental, you both are awesome. God bless you all through this covid-19 hoax!
I always receive excellent customer service in this dealership from the moment I call to make an appointment until my car is ready for pickup. Big thanks to Jose Hernandez. Not only is he knowledgeable and helpful he is also very pleasant. He takes time to listen and give clear explanations. He’s our favorite Service Consultant.
I was truly satisfied with the exception al service I received from Mercedes Benz of Temecular I had tried other dealerships but it felt more like horse trading with all the back and forth and time wasted The trip to Temecula was well worth it the sales team was not only patient with explaining everything but so professional in the way they did it especially mr Q Yoo props to Mercedes Benz of Temecula
The representative at this location are very professional, time sensitive and gets you in and out. I am completely satisfied with their services. Thank you
Very good friendly people and very professional. Rami worked very hard to make us happy. Then Jackie stepped in with offering a good financial idea by leasing for 36 months. It was a great ideal so i didn't have to write a big check. Very impressed with both of them.
Outstanding service. Andre was an exceptional salesperson. I got more car than I ever expected. The transaction was simple and easy. I highly recommend this dealership.
Very personable and professional. Rob Keeler
Elizabeth in service is fantastic! Responsive, kind and professional with excellent follow up. Thank you Mercedes Benz of Temecula. I’m grateful for everyone from the front door to the back door. All of the people are amazing!!!
I was greeted in a very courteous manner and the work was done on time. I feel your personnel go beyond their normal duties to please the customers, it was appreciated by me. Thank you
We own a 1991 Mercedes and they treated us with respect and dignity as if we purchased a new one. Thank you! Great service department!
Great service! Great people! Especially my car sales rep Andre and the manager Huck! They both,treated me great and answered all my questions..i had purchased a car from them couple yrs ago and i sold it back to them and i also got another one! An Amg! What a great car! Great service and fun to test drive! They both sold me not only a car or two,but they sold me the Name brand! I drove Bmw’s before and they are good cars,but i definitely will have a couple of Mercedes in the stable for ...
Great place!
From the time we arrived at the dealership to the finish of our sale. It was seamless and we were treated wonderfully. they are very professional!
Very efficient with email correspondence and setting me up with a loaner and having my car picked up. Thank you so much! Highly recommend anyone in the area!
Every time ideal with Mercedes of Temecula I’m well taken care of. They are quick, efficient and friendly. I would definitely send other people there.
Amazing service and followup from Devon and Jackie in sales and Wayne in finance! The people you deal with ARE the dealership! All three were totally professional in getting the deal done!
They found the car that I wanted color and interior. Responded fast and professionally. Worked with what I had to get me in the car.
Sam LaFoca is always top notch! Always looking out for my best interests. I have continued to go to the dealership even after my factory warranty expired because of Sam.
I had a great experience with this dealership. I would definitely call Devon on my next car purchase. He was so nice and kept in touch with me on when cars were coming in to look at and sending me pictures. Also Jackie in management made it so easy to talk to and get down to what our needs were.. and what we were looking to spend. Than
Marc was very helpful and very polite he made sure to go through the car with me very thoroughly with a lot of patience. Thank you Marc
Efficient, good communication, got my car back clean. Spent time explaining a few features of the car. Loved the complimentary rental, it was zippy. Over all a good experience.
Great group of professionals to work with, I purchased my G550 on the Internet and over the phone. When I arrived to pick it up all I had to do was sign the paper work and I was on my way.
I gave them a call asked for what I was looking. Got a call back saying they found the car the way I wanted it. Very professional. Great service.
Superb customer service! I had such a great experience purchasing my suv. Omar was very friendly and knowledgeable. He answered all of my concerns. In fact, the entire staff was a pleasure. Thank you Temecula Mercedes!
Great service all around took care of everything we need and answered all our questions for sure I will always use Temecula Mercedes thank you
Fantastic service! Reza was the best. Professional, thoughtful, did everything he promised like clockwork. Several others- customer service / car loaner desk- did not get their names - they were excellent. The dealership is first class. I appreciate how everyone works as a team. Also- everyone so conscientious. Great experience!
I have been a customer since your dealership opened and have been very satisfied with the good service you guys provide. I got my current leased auto thru Jordan and he has been very helpful. Jose Hernandez is my service person and he is very good at his job,
Jose Hernandez's provided excellent customer service. He kept me involved in the entire process and provided necessary up to date information about my vehicle.
Sam handled my B service, the big one, excellently. Although I came before my appointment, they immediately accepted my SUV, and also did not mind keeping it overnight. It was also nice to check out online, although it would be nice also not to have to sign the service papers afterwards.
Needing to come in for the airbag recall on my MB, I met with my service advisor, Sam. He efficiently went through the check-in process and notified me in the Owners Lounge when the repairs were completed. While waiting for the car, I also had an opportunity to speak at length with a salesman by the name of Ken. The car wash was professionally done (as always) and I then spoke with Ian regarding the possibility of trading my C250 for a newer, upgraded C or E class. I always look forward to visiting your facility. Thanks again for the ...
I'm a car collector and was able to have a great experience despite being hundreds of miles away. My local Mercedes dealership is so snobby about selling in-demand vehicles- Mercedes Benz of Temecula delivered my Sprinter Van directly to my work, with everything going haywire thanks to Covid 19 this was a huge help. I dealt with Lauren and she was great as well on the phone. Answered all my questions and made me feel comfortable.
My vehicle was picked up from my house, which was very convenient. Sam Lafoca sent me a video of how to use the driver's side seat bottom (which previously hadn't been working for me) as well as handled all of my concerns with my brakes and rotors to my satisfaction. Thank you!
Michael made it happen for me to drive away in a beautiful certified white convertible. Everyone involved in the process was helpful & made it fun.
I continue to come back for service at this center because of the amazing customer care provided by Mr. Sam Lafoca.
The Service was great friendly and professional and kept me updated on the progress since they ended up keeping the car for 4 days. car came back clean
The service was seamless. Service with a smile is what I’m used to, and that’s what I received. Great job guys. I will be coming back to Mercedes Benz of Temecula in the near future. Otis Swift 3
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Not many people enjoy the entire car buying process. To be honest, I was dreading going to the dealership last week. My experience at Mercedes of Temecula was by far the absolute best car buying experience I have ever had. Andre was amazing and made sure I drove off in my first Mercedes! I without a doubt recommend Mercedes-Benz of Temecula.
Omar was an amazing salesperson! He took really great care of us and was very helpful answering any of our questions. He stuck to our budget and helped us find a perfect vehicle for us. It was an amazing experience buying a vehicle here.
We have purchased four cars from Omar. He always makes the process as painless as possible. If you’re looking for a new or used Mercedes I would highly recommend Omar.
Andre Serpoosh, Internet Sales Mgr and GM Chris Lanza were genuine pleasures to deal with and made my purchase effortless. I cannot recommend enough. If you are in the market for a Mercedes, don't waste your time going anywhere else!!!
Needed some body work done and Sam took very good care of me. Will use him always as my service manager. He stayed in constant contact and gave excellent service
Omar made my experience great and help me with a good lease. I would recommend my friend to consider MB Temecula for car purchase or lease due to good experience.
This is the second time I have leased a car from Mercedes in Temecula. They are very friendly and easy to deal with. Excellent client engagement and seamless process start to finish.
We had the most amazing experience that we have ever had in purchasing a new car. This is our first Mercedes purchase and Michael, Elan and Wayne were incredibly professional, courteous and caring to our needs. In fact everyone at the dealership made us feel special. Michael was incredibly patient and accommodating as were evaluating which vehicle was right for us. There wasn't any king of pressure by anyone in the sales process. They truly were focused, especially Michael, on what was best for us. We would highly recommend this dealership to anyone who is considering a luxury vehicle purchase. ...
I just got an oil change done but I had a great experience from start to finish with the people who helped with my car and even the people that weren't. I ordered the shuttle but decided to just hangout because I was enjoying the conversation and looking at the new beautiful cars. Jose took good care of my car and Patrick and the rest of the gang were helpful and made hanging out for a couple hours fly by.
Elizabeth my service advisor was quick, very professional and always in communication with me about any issues with my car. My car was in and out inside of 24 hours with numerous repairs, all backed by my new car warranty. Hannah was friendly on the phone and in setting up my appointment multiple times after changes in my schedule. Just another great experience. Thank you
Absolutely fantastic. Alex and Wayne were extremely professional. By far, one of the best experiences I have had! Made it easy and calming for my wife and I! Thank you
Phone: (951) 216-7800
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