This is my husband and I’s second experience at Mercedes Benz Temecula and we are always happy with our end result. Overall we had a really good experience! Thank you Kyu Yoo for the excellent customer service!
Absolutely outstanding service and a great and memorable experience from Q Yuu and all at Mercedes-Benz of Temecula
At first glance Mercedes Benz of Temecula is a huge property with a well appointed inventory. As an avid fan of all things MBZ (my ownership over the years: 1972 280c (my first love), 1974 450SL, 2004 S420, 2007 SL55 AMG (my true love), 2010 GLK350, 2010 E550 4matic, 2013 S550 (can't seem to let this one go), 2017 S550 Cabriolet, and my most recent (but not the last) is a 2019 3500 Sprinter (170 w/dullies)). I have had plenty of dealings with a vast array of people these many years. In some regard this puts me in a position to share my neutral observation of the store in Temecula. ...
Emily stayed in touch and offered a car when we found out part was not there for a few day’s. She was really great
Andre is a top notch, he's knowledgeable and friendly and knows how to close a deal... I'll be back for my next buy
Great experience! California Joe was amazing! He will forever be our go to sales guy!
Omar was a pleasure to work with, he made the buying process so easy and I would recommend him to all my friends and family!
Emily’s service was outstanding! She knew we wanted to wait so she got us right in and kept us updated on the progress! She is a great brand representative! Thank you very much for helping us Emily!
I’ve never been treated better while buying a car than I was treated by Omar Sahar & Garth. They communicated the brutal facts and considered my wants & needs. This was by far the easiest car buying experience I ever had. You can’t go wrong with the people at MB Temecula.
Kyu Yoo is very knowledgeable of the various Mercerdes models. He has made himself available to explain the features of the model we purchased, even after the sale.
After I acquired my E350, this was my first time at the dealership for service so I naturally had questions that the service advisor (Reza) answered for me. The car was returned to me within the timeframe they estimated with no surprises. I appreciate being this first time at the dealership, a pleasant experience. Thank you
It is always a good experience to go to this dealer , the people make the difference, it always offer the best and also provide with options.
Knowledgeable and customer oriented. Each of leasing process was fully explained. was pleasantly surprised that I had a refund coming from maintenance agreement on previously purchased 2015 Mercedes that was traded in.
Super easy and pleasant experience! California Joe is amazing and will always be my go to sales guy! Everyone there was friendly and helpful! I am forever a loyal customer because of the amazing service!
The sales people are extremely professional, they try to make the experience less stressful so that I can make a more meaningful decision.
We got the vehicle that we wanted. Lauren took care of us from beginning to end. It was a fast and painless experience. Thank you, Lauren!
Very nice people. Great customer service. Given the circumstance I was in Reza did very well in helping to get the tire that was needed for my car in quickly.
Mercedes-Benz of Temecula, you guys are superstars! They are so sharp, proffesional and witty and most importantly they make you feel like you are #1, seriously! Earlier that day, I had a bad experience at the Ontario dealership and let me tell you they made up for it, when they didnt have to. I drove out in the car I exactly wanted, no fuzz, no BS. They gave the Mercedes experience, you would expect when you buy a luxury brand like that, it was worth my 45 minute drive. I will go back and buy a car from them again. Please try ...
I give them an all around 5 star, best customer service with the nicest employee's!! Every time we are there to get a service check or a simple car wash the customer service is AMAZING! Highly recommend!!
Drop off was efficient, including a loaner car. Was called when service was completed, payment was efficient, car was washed and clean. Great service center..
Awesome, all the people at Mercedes-Benz that we personally encountered treated us with a friendly favored attitude. Thank You to all at Mercedes, Martin Rivera
This is the closet dealer to us, we have dealt with them for years, they are also willing to offer, they could be more open.
Literally the best service ever experienced. I love my car but the people are reason enough to buy or bring your Mercedes here! So happy!
Staff and service was awesome. They provided me with good information regarding my problem and solution. Truest a pleasure to do business with thank you !!!!
Thank you Andre for a great purchase experience. Thank you Ken for all your hospitality and conversation. Lastly, it was a pleasure meeting you Garth. You have a great dealership and exceptional staff.
Great service. Great people. Their attention to detail and dedication to customer service is far and above any other delearship I have taken any of my vehicle to.
Elizabeth goes above and beyond. She’s awesome and I greatly appreciate her and this dealership. Have had nothing but a great experience with this dealership compared to other ones I have been to.
Appointment was quick and easy to make. Prompt, friendly service even though I arrived a couple hours prior to my appointment. All service issues quickly resolved
Quality service. Fixed my brakes front and rear with professionalism. Thanks. Elizabeth keep me informed the repairs when Emily left at 2pm. Got my Sprinter ready before closing at 4pm.
Service advisor Emily was the most prompt, efficient and pleasant advisor I have met thus far. I've worked with a few over the years and they are all good. This last time was just that much better.
I am very satisfied with the great deal I got on my 2020 C43. Joe and the sales team were very helpful and patient. Overall, the buying process was very smooth and seamless. Thank you!!!
Nice employees, great service! After maintenance for my vehicle, they washed and cleaned it thoroughly Definitely Temecula MB is my first chose, and I will go back again.
I had excellent experience working with the service dept he was very professional knowledgeable and kind also made the work fast and convenient to the best of my satisfaction
I don’t do surveys!!!!! I don’t do surveys!!!!! I don’t do surveys.....I don’t do surveys..... I don’t do surveys!!!!! I don’t do surveys!!!!!
I have nothing to say, but good things to say about your Dealership. With the stimulus check problems, you guys were able to work with me, holding my car until my check came. It all worked out stress free.
They are awesome, they're willingness to help me out when I have issues with either my husband's or my car a big plus!
Great customer service, and we so appreciate the two guys who picked up my car and brought it back. I wish I had their names, they were so great!
Great service fast Service person was professional The only complaint I would have they offered to wash my MB sprinter Rv When they brought it out it looked worse before they washed it Hard water spots everywhere They need to take minute to towel dry it
Emily did a great job @ Temecula Mercedes, she took care of my sprinter like it was hers! I’ll be bringing my sprinter’s back soon.
The service advisor and the whole service staff were very friendly, professional and helpful. Excellent service, way beyond what I expected or ever hoped for:(
Love this place! Garth and his team are an amazing bunch of people
Had a great experience buying my new (used) car from Bob at Mercedes-Benz Temecula! Low pressure and I got exactly what I wanted. Thanks Bob!
My salesman was Aaron. Who has an amazing personality. Everything I desire he make sure he paid attention to every detail the type of car and color that I desired. I had the most empowering God sent and heavenly experience at Temecula Mercedes dealership. To God be the glory!
My experience at the Temecula Benz Dealership was amazing. My sales man, Omar was extremely helpful and very nice. He made my purchase easy and pleasant.
I had a great experience at Mercedes Benz temecula. I had California Joe as my sales rep and he was a genuine one at that. He was really on top of his game with what I was looking for making it an easy choice on what car I wanted to get. Definitely made my time there an unforgettable one and I recommend you guys go see California Joe
Service was completed on time and in full. There was a price differentiation between the quoted price and the actual price, they lived up to the quote.
Great service from Alex and Huck
Sam is very helpful in getting service done as smoothly and quickly as possible. my son just bought a car with Ian and he also was very helpful in getting everything done quickly
Mercedes-Benz of Temecula always provides the best customer service. I enjoy going there. The place is always very clean and filled with great temptations.
On time and completed as promised. Nice wash complete as well. Good waiting facility with coffee and tea. Clean and friendly staff during my wait
Excellent service always. It is always so easy to take care of my car’s issues Also I was provided with a car replacement that make it even better
Our company operates a 3/4 ton Sprinter and we depend on it.Emily Windbigler our service writer is quite efficient...Tom Flamingo Pool Service
I was in the market for a GT53 in specific color and options. I found the car at Mercedes Benz of Temecula and submitted an internet inquiry. I was contact by Alex and his staff and my car was delivered to my house in Los Angeles. Truly a 5 star experience.
Emily was an outstanding service advisor. Was able to secure a loaner vehicle last minute which was not actually required because of the immediate repair accomplished.
Excellent staff. Very professional and they bent over backwards to win our business when our local dealership would not. We will definitely be customers on our next vehicle.
Omar, Wayne Huck and the crew that helped me were stellar. I love my car! I can't wait til I can get my convertible! I will definitely be back! Thanks to all of you for the great service! You all deserve a raise!
The entire team at MB of Temecula is terrific. Andre, our salesperson was organized, attentive and genuine. We could not have had a better experience and would recommend MB of Temecula to anyone. We look forward to our next opportunity.
Outstanding customer service and repairs. Reza was top notch. All employees are helpful when I come in for a visit. Look forward to being a part of the family for a long time to come.
Professional & courteous team. Repair work was well done and completed in a timely manner. A very good car wash was a nice touch. Thank you!
A Great sales team. Willing to negotiate a fair price with the new car and the trade-in vehicle. Very satisfied with the overall experience.
Took care of my wife and I, from the start as soon was we stepped into the lot. Friendly, professional, easy going, and knows the business. If if wasn't for him we probably wouldn't have bought a A220! I would definitely recommend Kyu Yoo to any one looking for a Mercedes of any class.
Really good sales and customer service. Liz was a super representative and contacted me just the necessary amount. Everyone was polite and listened to me
Bruce and fellow state members took care of my needs. I appreciate them taking the time to deliver our car home. Thank you all very much
Omar was very informative and helpful when we were shopping for our SUV. I highly recommend Mercedes of Temecula with their large selection to choose.
Amazing expirience and excellent customer service. The best dealership in Southern California. Best dealership to all active duty service member and veterans in Southern California
I was greet with a smile and right away taken care off and told me that they call me as soon when everything is complete. Thank you Jose for taken care of my car.
Emily made my service transaction run smooth. She was on top of everything. She did not rush me or made me wait. She communicated with me when needed.
Had a pleasant visit to the dealership. Car I wanted was out front when I arrived. Alex met us with a warm welcome and allowed us to test drive without him due to COVID 19. We then negotiated a fair price for the car. Only problem is Alex has promised to get me a copy of the owner's manual and he has yet to deliver. Samuel Lafoca did an excellent job of servicing my car for a recall problem. I should have asked him for the manual.
