First time buying a new vehicle but any and everybody that’s asked me about my van And tell them how easy it actually is literally out of your dreams and couldn’t be happier
After months of shopping around, my Husband and I went with Mercedes-Benz of Temecula, Omar Sahar was our leasing agent, he was so kind and courteous. We had an amazing experience and we are very happy with our brand new Benz!
Thank you Omar & Wayne! No pressure, professional & sophisticated atmosphere. Highly recommend!!
Most incredible experience my wife and I have ever had. I never thought purchasing a Mercedes could be such a WOW factor. Customer service at the ultimate. Everyone from Elan, Q, and Ari to include others treated us with tremendous professionalism and created a very friendly family environment. Highly recommend them. When you purchase a Mercedes from them it's not how much you pay but the fun experience you will encounter from it. Loving our Mercedes (it's actually my wife's Mercedes, I am only the passenger).
Thank you Frank and Jackie for making this experience truly easy and exceptional. This is my fourth car here at this dealership and never disappoints. They knew what my terms were and they met it.
Truly had an amazing experience throughout the entire process. James was our salesperson he treated us like family. He listened to what we wanted with no pressure. Hands down one of the best dealership experiences we have ever had. If you're looking for exceptional service James Flood is the person to go to!
This dealership is fairly new, but they were extremely helpful, understanding what we were trying to achieve and they made our lease deal happen. Our sales associate James is hands down a truly genuine guy. He was doing everything he could to make our deal happen and our experience one of a kind. Huge thanks to their entire team!
Neil Sorenson was fantastic. He was incredibly knowledgeable, helpful and kind. He took his time to explain the perks of every car and once I decided, he spent time to show me how all the new technology worked. I absolutely love my car and enjoy driving it every day. I have referred all my family and friends to him. Thank you so much, Neil!
I went in knowing exactly what I wanted and Neil did a fantastic job taking away the pain from the car buying experience. They provided me with an irresistible deal on a beautiful new C300 and I could not be happier!
I have purchased a lot of cars in the past but I’ve never had such a great experience as I did with Lauren and team. Everyone at the dealership was friendly and helpful. The transaction was so fast and flawless it was delightful. Thank you Mercedes Benz of Temecula!!
Neil was Wonderful! He treated me fairly , was honest and very knowledgeable . He showed me a beautiful car and I’m very happy with my experience and purchase. Will definitely buy from Neil again 👍
Omar is an AMAZING sales man. As a young person of color, I was treated with dignity and respect (as I should) from the whole MB team at this location. I appreciated that. Love my new 2021 C300.
I have purchased over 10 Mercedes in my lifetime all at Walter's in Riverside. This year due to the fantastic service and follow through I purchased my new GLE from Temecula. Great job, I'm a happy customer.
Jacqueline Nasser is very friendly, professional and pleasant lady A pleasure working with her, Neil and Wayne She even offered a ride thru the parking lot in a golf car
It was a great pleasure to deal with Neil. His level of professionalism, caring for his clients and transparency surpasses all expectations. Great job Neil
Neil was an absolute pleasure to work with. He was knowledgeable and made sure to hear me out. I’m now looking for another car and would be happy to work with him again. Would highly recommend him and the MB Temecula dealership. Would happily drive from Pasadena back to Temecula for my next purchase.
Customer Service is on point with this dealership. The Bob Crabtree, Jackie Nasser & Javier exceeded my expectations. They really go out of their way to make purchasing a vehicle pleasant and not the typical “sales” process. I am not a local in Temecula however I was referred by a friend and the drive was worth it. I’ll be a Mercedes-Benz of Temecula customer for life.
We had an amazing experience buying a car with James Flood. Payed attention to detail very professional and personable. He provided amazing costumer service, no pressure, honest and genuine and he truly cares for his customers. He also waited for us all day and was very patient with us.
Outstanding Service by Devon Tarantino he’s always a class act when I visit the showroom THE BEST, my wife and I consider him like family. Also Ms.Nasser she a sweetheart answered all my questions and made me feel very comfortable with purchasing my new vehicle. 👍🏾👍🏾👍🏾
Bought a car for my wife , she showed up about 45 minutes after i arrived, she said "I thought you and the mercedes people had been friends for years" because we were laughing and having a great time. The salesman Q was super helpful and answered all of our questions and concerns. The GM came in cracked a joke and we were all laughing it was funny, they know my parents which have a good relationship with this dealer.. all i can say is super positive vibes, good energy and i would recommend you buy your car here, the ...
Excellent service, nice people and best prices in Southern California. Thanks general manager Christ for making the deal for me. We love the car. We love Mercedes Benz GLE 350.
Andre really made our experience enjoyable which is usually not the case with other dealerships. We are happy with our purchases and if everything works out plan on being customers for years to come. Thank you.
My second purchase at this dealership was as painless as it could be. Jordan has sold me both vehicle, and I wouldn’t want it any other way! Walt, Elan, and Bob were also helpful. Their service department and parts are top notch!
Kyu Yoo help assist me in getting into a better spec A35AMG! very knowledgeable and kind! couldn't have had asked for an better experience!
Had the best car buying experience ever ( hands down).We picked out the car we wanted. Went on a quick test drive and started the buying process. Everyone in the dealership was very friendly and professional. Our Salesman Ian Pinney was professional and simply the best.
It was a spa day for my sweet ride! Hot coffee and breakfast while I enjoyed some quiet time in the Cafe lounge. The staff is always so friendly. I am very happy the services are open again!
Great professional service
On top of the dealership looking like a 5 star international hotel, I pulled up to the dealership with the intent of just looking around. What I can instantly say is I love how I didn’t get immediately shark attacked by a bunch of reps. I actually approached Mr. Tarantino about a question I had about the car. Extremely courteous, catered to my every need, even the finance guy Mr. Molter was friggin hilarious. The sales manager Elon knows exactly what he’s talking about, doesn’t pressure you into anything, and even till post sale, the dealer Mr. Tarantino ...
My second purchase at this dealership and both purchases were great. The customer service is exceptional. I was in and out in less than 2 hours with both purchases. My salesman Ian rocks!
I was looking for a good used low mileage BMW X5 35d and found several very nice prospects, but the only dealer that responded quickly and professionally was Mercedes Benz of Temecula. I submitted an online availability request from Autotrader.com and received a call from Internet Sales Manager Neil Sorenson within a few minutes. We discussed the vehicle which appeared to be exactly what I was looking for and scheduled an appointment to view and test drive the vehicle for the next evening. He told me that he would be in at 10:00am the next day, which was his ...
Always ready. I own a towing company, I am the owner of the red tow truck. I tow vehicles to your dealer on the weekly basis.
Liz Celiceo is the BEST, such a great service agent for this dealer, she made me feel like I was part of this awesome family!
James assisted me with purchasing a new car. Normally it’s hard and hassle and I was super skeptical about it. James made the process amazing there was no haggling, made sure I got the car of my dreams and didn’t waste my time. I highly recommend him and he’s so friendly and helpful even after I have purchased the car.
Had an exceptional experience. James flood was easy to work with and had a great personality. He was enjoyable to do business with. Thank you
Best car buying experience to date! All staff was courteous, helpful, respectful, and polite. Professionalism at its best! Omar (sorry forgot his last name) was awesome! He listened to our wants as well as our budget!! Would I go there again? HELL YA!! Good job Mercedes Benz of Temecula!!!! Respectfully, James
On a scale of 0-10.... it was an 11..
This Mercedez location was very user friendly. Genuinely sincere about everything that was said. I love my new GLA 250 SUV. It was an awesome experience
The managers and sales team were Absolutely professional, ethical, honest, and I am so happy I purchased my Mercedes from Mercedes-Benz of Temecula. I would not go anywhere else. After going to Walters and Fletcher I won't step foot in those dealerships again. I highly recommend Mercedes-Benz of Temecula, they are amazing! Thank you Mercedes-Benz of Temecula for your excellent customer service, professionalism, honesty, and care you give your customers.
Mark was our guy! He provided the type of exceptional customer service that's most closely associated with what I would expect from MB! Now about my purchase experience; The day I purchased my new car from MB Temecula, started off with the typical car dealership shenanigans. But NOT with MB Temecula, but with MB of Riverside. MB of Riverside in my opinion is not the place to go. The reason's I did not purchase from them include: -unreasonably high interest rate -poor customer service -vehcile warranty issues, as it pertains to the purchase of a new car When ...
James and the entire Mercedes Temecula team was awesome and amazing. James took his time to make sure I was certain on the vehicle I chose and the entire experience was great! I just wanted to say thank you to the entire Temecula Mercedes for making this a great Birthday and Christmas present!
Krystin and Lauren have answered everything question and gone above and beyond to make sure this buying experience was our all time best. Thank you.
Good service and honest working stuff. i went there multi times and feel satisfied every time. recently my mercedes warranty was about to expire so i drop off my car there to fix some little problem and they fixed them all using the warranty and i end up paying small money for the wear parts which are not covered by warranty. I am satisfied and happy with their service and work quality. Bruce and Emily are both great service advisors.
Easy Peasy process. Great service. Purchased a car for my son. I was in a rush and James pushed the process through so I didnt have to sit around.
This is our second vehicle from MB of Temecula this year (E350 in February) and came back specifically for the exceptional customer service we experienced from Cali Joe, Jackie and team. We were exploring all luxury car options but definitely felt like a valued customer of MB of Temecula when we reached out about replacing our SUV last week. They were so welcoming and because of the amazing service, we drove off in our GLS a few days ago. Best car purchasing experience we’ve ever had!
Alex and andre where very wonderful this is my 2nd benz with temecula mercedes and honestly I got treated like royalty by alex and andre thank you both and my awesome 2019 e300 love it
Best car buying experience ever! Andre exceeded my expectations! Thank you!!
I am so happy with Mercedes-Benz of Temecula. I want to thank Andre because he is a professional and helped me from the start, he knows about every car and understood what I needed. He helped me find the right car to choose. I want give 10 stars!
I had a pleasant experience working with this dealership. I started the process online, went in for a test drive and left with a 2021 GLA that evening. Everyone I interacted with was pleasant and treated me like a valued customer. I have received two follow up calls to make sure I am enjoying my vehicle so far.
James, elan and ken, and whoever else I'm leaving out...doesn't matter who you work with at mb Temecula everyone here will go to battle for you on getting you in the car you want for the price you want to pay. Ive never had a more kind, professional car buying experience in my life.I look forward to doing business here for years to come! 6 star experience
I absolutely love Mercedes-Benz Temecula! I made an appointment to see Alex Aftahi and he took care of me. Was up front and honest of what I needed and wanted and he made sure that I was taken care of. After Alex, Jackie, one of the managers found me a great deal that made me so very happy! Finally, James Flood ensured that while I waited, he started all my paper work, transferred all my stuff from my old car to my new one and ensured that during this whole process, that I was comfortable. Every one that worked there ...
No pressure selling, just informative and make you feel at ease. I loved how everyone is so friendly and it doesn’t matter if you have already a salesman your dealing with . Andre was awesome, his been in touch with me from the very beginning of our search and found the car that we wanted, Jacky the closer was so funny and friendly that the decision was easy to go ahead and buy the car.
Thank you for your exceptional care in making sure my wife and I drove off with our dream car! The team was very engaging and Neil went above and beyond showing us all of the bells and whistles!
Friendly staff every time I go in.
I received exceptional service from all the staff at Temecula MBZ. My Sales person James Flood was very thorough, kind and professional .He made my buying experience a day to remember. The General Manager Chris Lanza, and Amanda were genuinely nice and made sure I was satisfied with the deal that was presented. Javier in Finance was very efficient and had me out in no time. I am happy I chose this dealership.
They communicated well, text updates etc. took my car in right on time even delivered it to my home when work was completed 👍 very professional will definitely be repeat customer
