Mercedes Recall Department

Finding Out if Your Mercedes-Benz Has a Recall

If the National Highway Traffic Safety Administration (NHTSA) or the manufacturer has issued a recall, the manufacturer will send letters to all affected vehicles’ owners. If you have not received a notification letter by mail but still think your vehicle may be affected by a recall, we can help. Enter your Mercedes-Benz model’s VIN into our convenient search tool; we will check for any open recalls your vehicle may have, not just the most recent ones. The recall database includes all open recalls going back to the 1990s.

The Importance of Recall Service

Suppose the NHTSA or Mercedes-Benz has issued a recall. In that case, it means that your vehicle may have a defect that makes it less safe to operate or compromises the driving experience in some other way, making it vital that you have any recall service performed as soon as possible. Since a recall is issued due to an error on the manufacturer’s part, you won’t have to pay for the Mercedes-Benz recall service — even if your vehicle is out of warranty or if you’re not its original owner!